Z1 Enterprises - Feedback on Service

Anyone had any recent dealings with Z1 Ent? I have emailed their website for some parts and have heard squat.
I have ordered parts from them on many occasions before and had no problems at all.
I know that they went through a re-structure of their business but thought that this was all done and dusted!

I ordered some small engine parts a few weeks ago and they came to me in an acceptable time frame.
About five-six days.

Dealt with them several times over the past month or so...typical sterling service.

missionkz wrote: I ordered some small engine parts a few weeks ago and they came to me in an acceptable time frame.
About five-six days.

Ditto. I got my order from last week more quickly than the orders I placed in 2015.

have made 3 or 4 orders over the last 6 weeks and have received all within 4-5 days.

My recent orders (3 in last 2 months) have been fine too. No complaints at all. All in stock items shipped (USPS Priority Mail) same day and arrive to me in SoCal in 2 bus-days. One order was split and a different name and shipping location was used on both labels (UPS vs USPS). The UPS shipment took a cpl days longer. I have noticed their listed items have been updated...some added...some discontinued. No complaints here. In fact just placed another order this A.M. about an hour ago.................................Mike

Vroom-vroom!!!

I've placed 2 orders with them online in last 6 weeks or so. Both times i placed orders on Sunday and they were at my house on wednesday.
I didn't need to converse with them at all though, so i can't comment on communications.

I called last Friday morning to verify a part number and Rob answered the phone and my question. I placed my on line order right after that and everything was delivered Monday. What ever the issues were, they've got them sorted out.

We are fortunate to have them. Always my first choice... In fact I need to order my new chain and sprockets this week.

Thanks to all for your feedback - much appreciated!
I am somewhat bemused that all of a sudden I can't make contact with Z1Ent
after having dealt with them on many occasions with 100% service satisfaction!
Could someone please post links to customer service and parts areas on their website
- maybe I'm using incorrect email addresses...?
(or maybe it was something I said ?

www.z1enterprises.com/

weales wrote: Thanks to all for your feedback - much appreciated!
I am somewhat bemused that all of a sudden I can't make contact with Z1Ent
after having dealt with them on many occasions with 100% service satisfaction!
Could someone please post links to customer service and parts areas on their website
- maybe I'm using incorrect email addresses...?
(or maybe it was something I said ?

Here ya go pal...
www.z1enterprises.com/contact ..................Mike

Vroom-vroom!!!