Hagon Shocks

So my let me tell you a story (and it's not about "Bertha Butt"). I am going to post this on some of the motorcycle forums I am a member of, as quite a lot of the time, I see many more suppliers affixed with the dog eye for maybe not the greatest quality parts or service, while there don't seem to be as many props given on the good side.

This has to do with Hagon Shocks based in the UK. Full disclosure, I have purchased 5 sets of shocks from them, dating back ~15 years to a monoshock for an '88 FZ750 my son and I were restoring, a 2003 ZRX1200R, aso.

I originally ordered some standard Road-series shocks for my KZ1000A1 build, but as time progressed, I decided the build deserved an upgrade to the 2820 series that have adjustable dampening (Road-series are for sale on EB for a decent price...or make me an offer).

Received the 2820's...two problems: 1) From talking with Hagon sales & tech peeps (great people), one of the shocks had a defective dampening adjuster, it was only supposed to rotate ~3.25 turns lock-to-lock, and this one rotated 5+ turns.

The second issue was that the 2820 design is kinda upside-down, in that the spring is down low on the shock, with the unsprung length on the top. This in itself created an interference with the chain guard on the left side, pushing it into contact with the chain. And these shocks were the recommended p/n’s from their ordering spec pages.

Long story short, Hagon sent me a new set of 2820 shocks gratis, and these were built in a "custom" style that they had done previously in some cases i.e. the non-spring area was on the bottom, with the adjuster on top, and they fit perfectly. Prior to deciding to do this, the person that was helping me at Hagon (Dave D.) sent me a photo of the custom 2820 style installed on an H2 (he also owns an H2...cool!).

So that's it, just a little shock saga and props for a suspension company that stands behind their product and application specs.  Cheers.

Hagon are a great company and understand that customer service is as important as product quality and performance. 
They are quite local to me and when a short arse lightweight mate wanted new shocks for his H2 we took a trip to see them. 
Long story short 2 hours  later we left with new shocks fitted on his bike  which had been built, setup and fitted with specific springs and settings to suit the dwarf. 🤣

650Ed, who sadly has not been on here in a while, used to sing the praises of his Hagon shocks. It is good to know such companies exist, and I hope we can support them as often as possible, so they can stay around.

I bought a set of Hagon shocks for the 74' CB 550 K0 from a big website. When I got the shocks they had the wrong springs on them. The site said that is the only way they sell them and wouldn't let me return them because I had installed them even though I hadn't ridden it. I weigh 135lbs couldn't even make it move by bouncing on it. I called Hagon UK and they asked for my weight and sent me the correct springs for free including shipping. 

I put Hagon shocks on my Z1 and they work great, very happy with them.