About the plunger tip, they all get like that. I have two or three lying in my garage. You put a new one, ride a few miles, remove it and the soft tip will be flattened. The cross wedge tensioner is only two springs, the plunger, and the wedge. There is hardly anything that can go wrong, except springs getting weak perhaps, I suppose. ., but I have never had any problem with it. I have a manual one, not because the stock tensioner was ever wrong, but because the manual makes all work on the top end a breeze.
.......the valves are usually what needs some attention, not the tensioner, but nobody wants to hear that......it is up to you.