That's customer service!

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10 Mar 2006 09:03 #29849 by cary
That's customer service! was created by cary
As per my earlier thread, I was having an exhaust leak issue on my MAC 4-1 header... called MAC, talked to a tech guy and they are going to overnight me a mounting kit specifically for my bike, no charge, they didn't even ask me where it came from. I know they aren't considered to be high end pipes, but this experience really impressed me as to how they take care of their customers.

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10 Mar 2006 10:09 #29873 by Mcdroid
Replied by Mcdroid on topic That's customer service!
These are the stories we like to hear! It's nice to know that support does exist for some of the materials we buy.

Michael
Victoria, Texas

1982 GPz750
1977 KZ1000A
1978 KZ1000A
1982 GPz1100
1975 Z2A

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10 Mar 2006 10:32 #29882 by wiredgeorge
Replied by wiredgeorge on topic That's customer service!
Do you have a link for the MAC web site?

wiredgeorge Motorcycle Carburetors
Mico TX
www.wgcarbs.com
Too many bikes to list!

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10 Mar 2006 11:00 #29890 by cary
Replied by cary on topic That's customer service!
Their site is MAC Performance . Evidently, it seems that although this pipe is the correct one for the bike, it is a one size fits all for bigbore UJM's. They make a spacer and gasket kit for the individual applications, something my ebay seller neglected to mention or include. Oh well, everything will be fixed soon.

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10 Mar 2006 12:08 #29900 by indykaw77
Replied by indykaw77 on topic That's customer service!
Dont ya just luv a happy ending????:)

Kawasaki Motorcycles...because cars lean th wrong way!

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10 Mar 2006 15:51 #29958 by MDawnz1
Replied by MDawnz1 on topic That's customer service!
I guess my opinion of MAC just went up a few clicks

1974 Z1a, still 903

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